ID384
Specific supply items (category below) not linked to contract if customer has specificed contract type
Output Type: Email
Ensuring all toner is properly applied to the customers contract so contract profitability reports are accurate is important. Because some contract types do not have a monthly billing, (customer just buys the toner and gets free labor) clients often don't link printers to the contract. This process is where any supply order that is entered for a customer that has an active contract type we specify in variableX and if the item is in category VariableW then alert if it is not linked to the contract. Use alert ID23 to track standard zero charge supplies with no contract.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID23 | Supplies Shipped at $0 but not linked to a Contract on the Order | No |